Garry Gray Carpet Repairs & Stretching

Privacy Policy

Learn how information submitted through our website may be collected, used, and handled when you contact us about carpet repair or stretching.

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Last updated: November 6, 2026
Website: gaflcarpetrepairs.com

1. Overview

Garry Gray Carpet Repairs & Stretching ("we," "us," or "our") respects your privacy. This Privacy Policy explains the types of personal information that may be collected when you visit our website, submit a consultation request, or contact us by telephone, and how we may use it.

2. Information we collect

Depending on how you interact with us, we may collect:

Contact details: your name, telephone number, email address, and any other information you choose to provide in a contact or consultation form.
Service request details: the location of the property, the carpet problem, and any additional descriptions or materials you voluntarily submit.
Communications: information you share when you call us or respond to us about a service inquiry.
Basic technical information: device, browser, and website-use information that may be processed by our hosting or embedded website service providers for functionality and security.

Please avoid sending sensitive personal, financial, or medical information through website inquiry forms.

3. How we use information

We may use the information you provide to respond to your inquiry, discuss carpet repair options, arrange a consultation or service appointment, follow up on your request, maintain business records, and help operate and secure our website. We do not describe your submission as permission to receive unrelated marketing messages. Any marketing communications, if used, should be governed by the consent choices shown when information is collected and applicable law.

4. Website services and third-party technology

Our website may use embedded GoHighLevel/LeadConnector form technology to receive consultation requests. When you submit a form, information you enter may be processed through that service so we can review and respond to your request.

Our pages load fonts through Google Fonts and may use third-party services to host website images and other content. These providers may receive technical information needed to deliver content to your device. Any analytics, advertising pixels, or other tracking technologies enabled in the website builder or installed later may involve additional data processing; the actual configuration should be reviewed when those features are added.

6. Security and retention

We aim to use reasonable safeguards to protect information handled in connection with our website. However, no online service or method of transmission is completely secure. We retain inquiry information only for as long as reasonably needed for the purposes described above, business recordkeeping, dispute resolution, or legal obligations. Actual retention periods can depend on the nature of the information and the services used.

7. Your privacy choices

You can choose not to submit information through our website, although that may limit our ability to respond to a service request. You may contact us to ask about information you previously provided, or to request a correction or deletion where applicable. If you receive an optional marketing message, use the unsubscribe or opt-out method supplied in that message, when available.

You may also manage cookies or similar settings through your browser. Blocking some website technologies can affect functionality.

8. Children's privacy

Our website is intended for people seeking residential or commercial carpet services and is not directed to children under 13. We do not knowingly seek personal information from children under 13 through our website.

9. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, or applicable requirements. When we update it, the revised version will appear at this page with an updated date.